Privacy Policy

    Last updated: February 2025

    1. Introduction

    CuddleCritter™ ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or purchase our products.

    2. Information We Collect

    We may collect the following types of information:

    • Personal Information: Name, email address, phone number, shipping address, and billing information when you place an order.
    • Usage Data: Information about how you use our website, including pages visited, time spent, and interactions.
    • Device Information: Browser type, IP address, and device identifiers.

    3. How We Use Your Information

    We use the information we collect to:

    • Process and fulfill your orders
    • Communicate with you about your orders and inquiries
    • Improve our website and products
    • Send promotional emails (with your consent)
    • Comply with legal obligations

    4. Information Sharing

    We do not sell, trade, or rent your personal information to third parties. We may share your information with:

    • Service Providers: Companies that help us process payments, ship orders, and provide customer support.
    • Legal Requirements: When required by law or to protect our rights.

    5. Data Security

    We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. All payment transactions are encrypted using SSL technology.

    6. Cookies

    We use cookies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences and understand how you use our website. You can choose to disable cookies through your browser settings.

    7. Your Rights

    You have the right to:

    • Access the personal information we hold about you
    • Request correction of inaccurate information
    • Request deletion of your personal information
    • Opt out of marketing communications
    • Withdraw consent for data processing

    8. Children's Privacy

    Our website is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

    9. Changes to This Policy

    We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

    10. Contact Us

    If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at [email protected] or call 493 311 525.